Shipping policy
Shipping Policy
Shipping Destinations
We currently ship to Spain, Italy and Portugal.
Shipping Fees
Standard Shipping: €6.99
Free shipping is available when you purchase 2 or more items. The free shipping discount will be applied automatically at checkout.
Processing Time
Orders are usually processed within 2–5 business days after payment is confirmed.
Shipping Time
Estimated delivery time is 10–15 business days after the order has been shipped.
Please note that delivery times are estimates and may vary due to customs clearance, logistics delays, holidays, weather, or other circumstances beyond our control.
Customs, Duties & Taxes
Shipping to Spain, Italy and Portugal is handled by our logistics partner with customs clearance support.
Shipping fees are shown at checkout. Our logistics partner assists with export and import customs clearance to help complete delivery to your address.
Please note that product prices do not represent a VAT invoice. Unless otherwise stated, VAT, duties, or other taxes are not collected by liu&jiu at checkout. If any additional charges are required by local customs authorities, they will be handled according to local customs regulations.
Order Tracking
Once your order has been shipped, we will provide tracking information when available.
Incorrect Address
Please make sure your shipping address is complete and accurate before placing your order. liu&jiu is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.